APPOINTMENTS

How to Book an Appointment

To book an appointment, please call the practice during opening hours. Our reception team will find a time that suits you.

EN HI PA EL
Consultations in English, Hindi, Punjabi and Greek

New Patients

We welcome new patients of all ages. No referral is needed — just call to arrange your first visit.

What to Bring

Please bring your Medicare card, any referrals or test results, and a list of current medications.

Cancellations

If you need to cancel or reschedule, please give at least 2 hours notice so we can offer the time to another patient.

OPENING HOURS
Mon – Fri9:00 – 12:30 · 2:30 – 5:30
Saturday9:00 – 11:30 am
SundayClosed

Public holidays by prior appointment only.

YOUR FIRST APPOINTMENT

What to Expect at Your First Visit

Book a time that suits

Same-week appointments are common for anything urgent.

Bring your essentials

Your Medicare card and any current medications or referral letters.

Take the time you need

Consultations run long enough to actually talk things through, not a rushed five minutes.

Leave with a plan

Whether that's a follow-up, a referral, or just knowing what to watch for.

Dr Virendra Berera, General Practitioner
AGPAL Accredited — Quality in Practice
NEW PATIENTS WELCOME

A GP Who Knows Your Family,
Not Just Your Name

Come in, meet the team, ask the awkward questions.
If it feels like the right fit, we'd be glad to look after all of you.

In a medical emergency, call 000.

For anything else, call during opening hours: (03) 9489 5504. If it's urgent and outside our hours, your nearest hospital emergency department can help.